At Doctor-Approved Cannabis, we are committed to providing the highest quality educational materials, publications, and patient resources. We understand that occasional circumstances warrant refund or replacement requests. This policy outlines our standard guidelines.

1. General Refund Eligibility

• Timeframe: Refund requests for eligible physical goods must be submitted within 7 calendar days of receipt.
• Condition: Physical items must remain unread, unused, and in original packaging.
• Verification: A valid order confirmation number or proof of purchase is required.

2. Digital Products & Content Subscriptions

The following items are generally non-refundable once accessed or delivered:

• Digital downloads, e-books, and downloadable educational guides.
• Digital newsletter subscriptions and premium archive access once accessed.
• Gift cards or promotional promotional credits.

3. Damaged or Defective Items (Exchanges)

If a physical publication (such as a hardcover copy of The Doctor-Approved Cannabis Handbook) arrives damaged in transit or defective, we will happily provide an immediate replacement at no additional charge. Please submit a photo of the damaged package and book to our support team.

4. Refund Processing

Once an approved return or cancellation is confirmed, your refund is credited automatically to the original method of payment within 5 to 10 business days, depending on your card issuer’s billing cycle.