Refund Policy
Effective Date: 5/21/24
At DoctorApprovedCannabis, we strive to provide exceptional services and products. We understand that there may be occasions when you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds will be issued.
1. General Refund Policy
We offer refunds for services and products under the following conditions:
•Requests for refunds must be made within 7 days of purchase.
•The service or product must be unused and in the same condition that you received it.
•Proof of purchase must be provided.
2. Non-Refundable Items
The following items are not eligible for refunds:
•Gift cards
•Downloadable software products
•Certain health and personal care items
•Content Subscriptions: Refunds are not applicable to digital content such as newsletters, blogs, or other written and digitally transferred subscription-based content, which are deemed non-refundable once accessed.
3. Processing Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
4. Late or Missing Refunds
If you haven’t received a refund yet:
•First check your bank account again.
•Then contact your credit card company, it may take some time before your refund is officially posted.
•Next contact your bank. There is often some processing time before a refund is posted.
•If you’ve done all of this and you still have not received your refund yet, please contact us at [Your Contact Information].
5. Sale Items
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [Your Contact Information].
Contact Us
If you have any questions about our Refund Policy, please contact us at info@CEDclinic.com
